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Big Problem... Terrible

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Post on 2015-11-26 14:04:39 | All posts |Read mode
I don't think injoo is worth to be introduced to people, can you imagine?! The screen of my new injoo phone which I bought recently from Jumia was not calibrating partially and I called their office by the instruction of Jumia, they said I should return it from Ilorin then I sent it to my friend in Lagos but they were just stressing him, this morning I was forced to call the office, a lady was then telling me that I should call back in two weeks time. After all the stress and the money wastage I and my friend have undergone. I know what to do... We just started, I will start from my website to black mail injoo if amendment is not made on time. Big trash!
Injuu fire is really hell

@Carol @Andy @toljosade @clista @youngstar @SAAA @Taryehmiseh @Conscience  


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Post on 2015-11-26 21:41:16 | All posts
I am really sorry for what happened to you and your colleagues. I am also not happy with the services rendered to you and will strongly talk with our customer services members to improve in their services to humble fans like you.

InnJoo Phones are really good but in cases like yours, we provide spare phones... Please I apologise on behalf of InnJoo.

Hope you are no longer against InnJoo.. Thanks for Supporting InnJoo...
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Post on 2015-11-26 21:44:24 | All posts
Can you pls tell me what exactly is the situation right now with the customer service and your phone repair status.
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Post on 2015-12-2 16:56:44 | All posts
We are so sorry about that, you should have call jumia for the retriever first.
YOUNGSTAR
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 Author| Post on 2016-5-31 01:50:44 | All posts
The phone has been repaired but a few weeks after the repair, the battery stopped working after swollen up, since then, i.e. more than three months now, I was unable to use the phone, I've never enjoyed the product, I know there is God...
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 Author| Post on 2016-6-28 16:22:50 | All posts
youngstar posted on 2015-12-2 16:56
We are so sorry about that, you should have call jumia for the retriever first.

I called Jumia, they directed me to your office and it was repaired at your office in Lagos
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 Author| Post on 2016-7-2 20:29:52 | All posts
@youngstar, @toljosade what do I do now, the phone is almost a year now I only used it for less than three months before the battery spoilt, can I return it to get anther one by adding some money?
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Post on 2016-7-7 02:31:50 | All posts
dimyom posted on 2016-7-2 20:29
@youngstar, @toljosade what do I do now, the phone is almost a year now I only used it for less than ...

Yes you can
YOUNGSTAR
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 Author| Post on 2016-8-29 21:00:11 | All posts

can I have your facebook account youngstar?
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Post on 2016-12-29 12:09:54 | All posts
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