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Any questions about InnJoo ONE? ASK here, InnJoo will help!

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Post on 2015-3-20 14:45:02 | All posts |Read mode
Last edited by jojo on 2015-6-26 07:15 Hi, iFans,
  Thanks for your support and encouragement. InnJoo has launched our new smartphone -- InnJoo ONE. Hope you all like it.
   Here's some FAQs about this phone, hope this can help you.
   And, if anyone who has problems not listed here, please reply this post with your question, and InnJoo Team is always here, being with you.

Here's the latest ROM download link of InnJoo ONE 3G HD:


http://www.innjoo.com/Product/download/name/ONEONE_3G_HD-Android4.4-InnJoo-20150513-V1



FAQ about InnJoo ONE.
Doesn’t InnJoo ONE support video call?
Dear iFan, at present, it couldn’t support video call. But we are making improvement about the firmware of InnJoo ONE, and the new firmware (expected in early April) will support video call function. Thanks for your support and patience.

While using Bluetooth/Wi-Fi on my InnJoo ONE, it always reboot by itself, why?
Dear iFan, our engineer have worked out the solution for the softwre bug, here with the link for further explain, please check it
http://forum.innjoo.com/forum.php?mod=viewthread&tid=4058&page=1&extra=#pid27652

While charging the phone, the USB cable doesn’t connect well with the phone, why?
Dear iFan, this problem occurs in an ultra-low frequency. You can go to InnHome or after-sales service center for a professional help. Thanks for your support and patience.

Does InnJoo ONE support OTG function?
Dear iFan, I’m sorry, InnJoo ONE not support OTG function. But do you mind tell me that what will you do with this function? If necessary and needed, we will consider to build this function in InnJoo smartphones. Thanks for your support and patience.

Can I install apps in external TF card?
Dear iFan, InnJoo ONE features 2G RAM, 16G ROM (massive storage), and you can also insert a TF card up to 32G for external storage. You can set the default storage location as TF card, save files to TF card, and move files from ROM to external storage. Thanks for your support and patience.

How does the Internet frequency range of InnJoo ONE?
Dear iFan, please refer to the following information about InnJoo ONE network frequency:
ONE 3G HD:
2G: GSM850/900/1800/1900
3G: WCDMA850/2100

ONE LTE HD:
2G: GSM850/900/1800/1900
3G: WCDMA850/2100
4G: FDD-LTE (800/850/2100/1800/2600)
Thanks for your support and patience.

When will InnJoo ONE 3G/4G in gold/black available in EGY/KSA/NG/UAE?
Dear iFan, due to the popular of the phone, our fisrt shipment was sold out very fast. Here with the latest update.
Egypt- ONE 3G black, will be available around middle of April.
KSA/UAE- ONE 3G black, will be available around April 18th.
KSA/UAE- ONE 3G golden, will be available around April 25th.
NG- ONE 3G black, will be available around April 10th.

How could I use the two card slot?
Dear iFan, InnJoo ONE has two slots. The upper one is used to insert SIM card, while the lower one is used to insert a NANO SIM card OR a TF card. Please check the following pictures for reference, thanks for your support and patience.
1.png

02.png


I noticed that when you use the ONE tempered glass film the sensitivity of the touch screen is greatly reduced. So I had to remove the glass
Dear iFan, the tempered glass film may reduce the sensitivity a little bit, but the main factor that affect the sensibility is greasy and other dirty. So, before you attach the film protector to the screen, please make sure that you’ve cleaned the screen thoroughly. Thanks for your support and patience.

The YouTube version is an ancient version. How can I update to a more current version, please.
Dear iFan, please update the new firmware of InnJoo ONE 3G HD, after that, go to Google Play Store to download the latest YouTube version. Here's the new firmware download link:
file:///C:\Users\ADMINI~1\AppData\Local\Temp\%W@GJ$ACOF(TYDYECOKVDYB.pnghttp://download.innjoo.com/rom/ONE_3G_HD-Android4.4-InnJoo-20150324-V1.zip
Thanks for your support and patience.


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Post on 2015-11-17 18:19:53 | All posts
I hope they busy fixing the issues, seeing that no one is responding to our queries...
InnJoo One
FTW!
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Post on 2015-3-21 09:21:01 | All posts
Dear iFans,

This thread is the proof that Innjoo is always there to help & support all the iFans!!

We request you all to be patient & bear with us, in the meantime we'd provide you with the resolutions to all the problems ASAP.

Thanks for your support & love iFans
Regards,
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 Author| Post on 2015-8-1 14:53:53 | All posts

Thanks Toljosade, it's nice that InnForum has you.
So helpful and patient. Thanks.


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 Author| Post on 2015-6-10 11:53:34 | All posts
Sam posted on 2015-6-4 16:40
This thread is so helpful for everyone. Thank you so much for this dear jojo and guess what, I'm bac ...

Truly, I won't forget you that easily Sam, cause you're always sweet and helpful.


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 Author| Post on 2015-6-10 11:57:05 | All posts
Taryehmiseh posted on 2015-6-2 01:57
How i solve the Bluetooth problems on my innjoo one-ONE
(http://forum.innjoo.com/forum.php?mod=vie ...

But you might think of changing your avatar for a better recognization.


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 Author| Post on 2015-6-10 11:55:16 | All posts
Taryehmiseh posted on 2015-6-2 01:57
How i solve the Bluetooth problems on my innjoo one-ONE
(http://forum.innjoo.com/forum.php?mod=vie ...

Thanks dear Taryehmiseh, you are so helpful.


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Post on 2015-4-5 17:55:18 | All posts
MEDDH posted on 2015-4-5 13:21
Dear all,
I am happy to be here , I have a small question regarding the "One 3G HD"  battery is cons ...

Check this link for battery improvement.

HOW TO GREATLY EXTEND THE BATTERY LIFE OF YOUR INNJOO ONE
http://forum.innjoo.com/forum.ph ... 08&fromuid=2084
(Source: Inn Forum)
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Post on 2015-4-3 16:41:11 | All posts
Last edited by toljosade on 2015-4-3 16:44
Gemini posted on 2015-4-3 16:00
Thanks Boss. Its working now. Appreciated for swift response.

I have seen ROM update on Innjoo si ...

There is no need for that. the update is an OTA update. just go to system settings then go to about phone and then system update. Check this link for more details.

http://forum.innjoo.com/forum.ph ... =26590&fromuid=2084
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Post on 2015-3-29 05:12:55 | All posts
please please please I want a quick answer
will Innjoo release the Innjoo One white 4G in KSA Souq in the HE/SHE Sales??????
I want to know because I found the black 3G I want to know if they'll release the 4G before buying?????????????
I want an answer before its too late!!!!!!!!!!!!!!!!!!!!!!!!!!!!
WAITING ....................................... THANKS
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Post on 2015-3-26 20:27:35 | All posts
toljosade posted on 2015-3-26 18:20
The accesories will be available. you do not need to worry.

when ?
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Post on 2015-3-20 16:43:06 | All posts
Last edited by toljosade on 2015-3-20 16:45 Dear Great IFANS, feel free to ask your questions and try to make your questions more detailed so that InnJoo Team can understand and answer your questions properly. Thank you for supporting and understanding InnJoo. Great Ifans InnJoo Loves You.
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Post on 2015-3-20 19:43:06 From mobile phone | All posts
http://forum.innjoo.com/forum.php?mod=viewthread&tid=3822&extra=page%3D1 and this
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Post on 2015-3-20 22:36:54 From mobile phone | All posts
Ifans will be happy about these solutions
YOUNGSTAR
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Post on 2015-3-20 23:02:38 From mobile phone | All posts
There should better be an update soon cause I was at innjoo home this week on Wednesday and Thursday and lots of people keep giving bad reviews of Innjoo One, particularly on the firmware and little on the hardware based on the battery drainage. Innjoo should try as much possible to make the 2800mah battery be practically true. Maybe a tweaking on the firmware update would do.
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Post on 2015-3-21 00:35:02 From mobile phone | All posts
biolymansky posted on 2015-3-20 23:02
There should better be an update soon cause I was at innjoo home this week on Wednesday and Thursday ...

Thanks
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Post on 2015-3-21 09:17:22 | All posts
biolymansky posted on 2015-3-20 23:02
There should better be an update soon cause I was at innjoo home this week on Wednesday and Thursday ...

Thanks for your valuable suggestions Dear iFan!!
Regards,
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Post on 2015-3-21 12:02:32 | All posts
Great Job done by jojo!

Hats OFF!


Thanks & Regards
Jack
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Post on 2015-3-21 14:18:42 | All posts
Could you please clarify why this happen when using Google Maps Navigation (the phone hang)


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